Source Vagabond Systems



 



Source Warranty Policy

Our products are made to last. We are proud of the workmanship and material we use.
However, if you think that our product has any defects, please send it directly to Source, (pre-paid, along with your certificate of purchase).
If , upon inspection, we find the product to be defective, we will repair or replace it, and return it to you at our own expense.
This warranty does nor cover damages caused through unreasonable use or improper care, nor does it cover the natural breakdown of materials that occurs with extended use.

The sandal Group is guaranteed for a period of 2 years, which is extended as long as the GREEN DOT, located on the sandal sole, remains visible.



Returns:

Our Returns Policy
Within 30 days of delivery of a shipment, you may return any of the following items you purchased at Source.com, for any reason, for a full refund .
If the return is a result of our error we will not charge you for deliveries.
If the return is not a result of our error you will be charged 10$ shiping cost for each direction.
  • All returned Items should be in its original condition – un worn, in new condition and in it's original packaging and accessories.

We cannot accept returns of opened items or items returned more than 30 days after delivery.
Please click the links to the left for our refund policy, product-specific exceptions.,

Refund policy

We can process returns and refunds only for items purchased from Source-Vagabond.com. We do not accept returns of:
  • Any item that is returned more than 30 days after delivery.
    • Any Item that was used, and its packaging accessories were taken off.
    • Any item that is not in its original condition, is damaged, or is missing parts.
Please do not send us items that do not meet the conditions listed above, as we do not issue refunds for nonqualifying items and cannot return the items to you.

We'll notify you via e-mail of your refund once we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. If your return is not due to our error, we will deduct the shipping costs from your refund.

You can pack and send your return to us in just a few simple steps :

  1. Pack the items along with the packing slip (receipt) securely in a box. You can use the box the items arrived in or another box, if you prefer.
  2. Sending us an E-mail explaining why you choose to return the item at vesna@source-vagabond.com
  3. Waiting for Daria's Instructions (you will get them within one working day).





 

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